This Privacy Policy explains how LIVIA collects, uses, discloses, and protects personal information when you visit our store, place an order, or contact us. Our store is hosted on Shopify.
1. Information we collect
Depending on how you interact with us, we may collect contact and delivery details (such as name, address, phone number, and email); order and transaction details; messages you send us; account preferences; and device and usage information, such as IP address, browser type, and pages viewed.
We receive this information directly from you, automatically through cookies and similar technologies, from Shopify and service providers that support our store, and from other sources where permitted by law.
2. How we use information
We use personal information to operate the store, process and fulfil orders, arrange delivery and returns, communicate with you, provide customer support, improve the Services, prevent fraud and misuse, comply with legal obligations, and, where permitted, send marketing communications.
3. How we share information
We may share relevant information with Shopify; delivery and fulfilment providers; technology, analytics, payment, and customer-support providers; professional advisers; and authorities where required by law. We may also share information in connection with a business transfer or where you direct or consent to sharing. We do not sell personal information in the ordinary sense of selling customer data for money.
4. Shopify and third-party links
Shopify hosts and supports our store and may process personal information to provide and improve its services.
Shopify’s handling of information is governed by its own privacy information. Our Services may link to third-party sites or platforms; their privacy practices are governed by their own policies.
5. Retention and security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining records, resolving disputes, and meeting legal obligations. We use reasonable safeguards, but no online system can guarantee absolute security.
6. Your choices and rights
Where applicable, you may exercise privacy rights by contacting us. We may need to verify your identity before responding.
7. International processing and children
Your information may be processed outside the country where you live. We do not knowingly collect personal information from children without appropriate permission. If you believe a child has provided us personal information, please contact us.
8. Changes and contact
We may update this Privacy Policy as our practices or legal requirements change. The latest version will be posted on our website with a revised “Last updated” date.
For privacy questions or requests, email liviawalks@gmail.com